Effective Date: 1st October 2025
1. Purpose
This Refund and Cancellation Policy (“Policy”) sets out the rights of customers (“Customer,” “you,” or “your”) to cancel agreements with 7 Days New Roof Inc (“Company,” “we,” or “us”) and to receive refunds, where applicable. This Policy applies to all contracts for roofing, HVAC, window, solar, and other home improvement services provided by the Company.
2. Right of Rescission
Customers have the right to cancel a contract with the Company within three (3) business days of execution, without penalty, in accordance with Florida law and applicable federal consumer protection laws.
- Notice of Cancellation: Written notice of cancellation must be delivered to the Company’s principal office at the address set forth in Section 8, or sent by email to sales@7daysnewroof.com within the three-day period.
- Refunds: Any payments made, including deposits, will be refunded within three (3) business days of receiving a valid cancellation notice.
3. Cancellations After Rescission Period
After the three-day rescission period has expired, cancellations are governed by the specific terms of the written agreement entered into with the Company. Unless otherwise stated in that agreement:
- Deposits may be non-refundable once work has been scheduled or materials have been ordered.
- Refunds of progress or milestone payments will not be issued for Services already performed.
- The Company may, at its discretion, withhold or deduct reasonable costs incurred, including procurement of materials and labor scheduling.
4. Special Circumstances for Refunds
Refunds beyond the rescission period may be considered if:
- The Company is unable to perform the Services due to circumstances within its control; or
- The Customer has paid in advance for Services that the Company cannot reasonably deliver.
In such cases, the Company’s liability shall be limited to refunding amounts actually paid for unperformed Services.
5. Financing Transactions
If you obtain financing through a third-party lender, any refund obligations will be coordinated with the lender in accordance with their policies and applicable law. The Company is not responsible for the terms or administration of financing agreements.
6. Method of Refund
Refunds will be issued using the same method as the original payment, unless otherwise agreed. For example, payments made by credit card will be refunded to the same card, and payments made by check will be refunded by Company check.
7. No Refunds for Completed Services
Once Services have been completed and accepted by the Customer, no refunds will be issued, except where required by law or expressly stated in a warranty or service agreement.
8. Contact Information for Cancellations
Cancellations and refund requests must be directed to:
Email: sales@7daysnewroof.com OR ceo@7dbinc.com
9. Amendments
The Company may update this Policy from time to time. Any changes will be posted on the Website with an updated “Effective Date.” Customers should review this Policy periodically for the latest information regarding cancellations and refunds.