PRIVACY POLICY

Effective Date: 1st October 2025

1. Introduction and Purpose

7 Days New Roof Inc (“Company,” “we,” “us,” or “our”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our roofing, home improvement, and related services, as well as through our website at www.7daysnewroofinc.com (the “Website”). Our goal is to handle personal information responsibly and transparently, in accordance with applicable laws.

2. Company Information

This Privacy Policy is issued by:

7 Days New Roof Inc
4951 E Adamo Drive, Suite 230
Tampa, Florida 33605

3. Scope and Applicability

This Privacy Policy applies to:

Individuals who visit the Website;
Customers who request or receive Services from us;
Individuals who communicate with us by phone, email, text, or other channels; and
Applicants or individuals who interact with us for business opportunities.

This Policy does not apply to employees or contractors, whose information is governed by separate internal policies.

4. Definitions

For purposes of this Privacy Policy:

“Personal Information” means any information that identifies, relates to, or can reasonably be linked to an individual. Examples include names, addresses, phone numbers, and payment details.
“Processing” means any operation performed on Personal Information, including collection, storage, use, disclosure, or deletion.
“Service Providers” means third parties engaged to perform services on our behalf, such as hosting, analytics, or payment processing.

5. Information We Collect

The types of Personal Information we may collect include:

Contact Information: name, address, phone number, and email address.
Payment Information: credit or debit card details, ACH account information, and billing history.
Service-Related Information: property addresses, project specifications, and warranty records.
Communications: inquiries, emails, or calls with our sales and installation teams.
Technical Information: Internet Protocol (IP) address, browser type, operating system, and Website usage data obtained through cookies and analytics tools.

6. How We Collect Information

We collect Personal Information in several ways:

Directly from Customers: when you request a quote, make a payment, or communicate with us.
Automatically: when you use the Website, through cookies, server logs, and similar technologies.
From Third Parties: including financing providers, material suppliers, and marketing partners, as permitted by law.

7. Use of Information

We use Personal Information for business purposes, including:

Providing, scheduling, and completing Services;
Processing payments and maintaining billing records;
Responding to inquiries and communicating about projects;
Sending marketing communications and promotional offers (with the ability to opt out);
Complying with legal obligations, including tax and warranty requirements; and
Improving the Website, Services, and customer experience.

8. Legal Bases for Processing

Where applicable law requires a legal basis for processing Personal Information, we rely on:

Contractual Necessity: to perform our obligations under a contract with you.
Consent: where you have expressly agreed to a specific use, such as receiving marketing messages.
Legitimate Interests: such as improving our Services, preventing fraud, or protecting security.
Legal Obligations: to comply with applicable laws, regulations, and legal processes.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the Website efficiently and understand visitor interactions. Cookies may be:

Essential Cookies: required for site functionality.
Performance and Analytics Cookies: to measure traffic, diagnose issues, and improve performance.
Marketing Cookies: to deliver relevant advertising and track the effectiveness of campaigns.

Most web browsers allow you to control cookies through settings. Blocking or deleting cookies may impair the functionality of the Website. For additional details, please review our separate Cookie Policy.

10. Sharing and Disclosure of Information

We may share Personal Information with the following:

Service Providers: including hosting companies, analytics vendors, payment processors, and IT support providers, solely to perform services on our behalf.
Warranty Manufacturers: for registration or service of applicable warranties.
Financing Partners: when you apply for financing options.
Legal Authorities: if required by law, subpoena, or legal process, or to protect our rights and property.

We do not sell or rent Personal Information to third parties for their independent marketing purposes.

11. Marketing Communications

We may use your contact details to send you promotional messages about our Services, special offers, or other information we believe may be of interest. These communications may be delivered by email, phone, or text message. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the message or by contacting us directly. Opting out of marketing communications will not prevent us from sending operational or service-related communications.

12. Financing and Third-Party Links

If you apply for financing, you will be directed to third-party lenders who operate independently from the Company. Any Personal Information you provide in connection with a financing application is governed by the privacy policies of those lenders, not this Privacy Policy. The Website may also contain links to other third-party websites or resources. The Company is not responsible for the privacy practices of those third parties, and you are encouraged to review their policies before providing information.

13. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide Services, comply with legal and tax requirements, and honor warranty obligations. When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal policies.

14. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, use, or disclosure. While we take steps to secure data, no system can guarantee absolute security. Customers are responsible for maintaining the confidentiality of their own login credentials, payment details, and devices used to access the Website.

15. Customer Rights

Subject to applicable law, you may have rights to:

Access the Personal Information we hold about you;
Request correction or updates to inaccurate or incomplete information;
Request deletion of Personal Information, subject to legal or contractual obligations;
Restrict or object to certain processing activities; and
Receive a copy of your Personal Information in a portable format.

To exercise these rights, please contact us using the details in Section 20. We will respond in accordance with applicable law.

16. Children’s Privacy

Our Website and Services are not directed to children under the age of 18. We do not knowingly collect Personal Information from minors. If we learn that we have collected such information, we will delete it promptly. Parents or guardians who believe their child has provided us with Personal Information should contact us for assistance.

17. International Users

The Website and Services are intended for individuals located in the United States. By providing Personal Information to us, you acknowledge and consent to the transfer and processing of your information in the United States, which may not provide the same level of protection as the laws of your home country.

18. Changes to the Policy

We may update this Privacy Policy from time to time. When changes are made, we will post the revised version on the Website with a new “Effective Date.” Material changes may also be communicated by email or other reasonable methods. Continued use of the Website or Services after the effective date of a revised policy constitutes acceptance of the changes.

19. Dispute Resolution and Governing Law

Any dispute arising under or related to this Privacy Policy shall be resolved in accordance with the dispute resolution and governing law provisions set forth in our Terms and Conditions. This Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles.

20. Contact Information

Questions or concerns about this Privacy Policy or our data practices may be directed to: